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If you’re struggling to pay your Life Cover monthly premiums because of coronavirus, help is available. Please visit our Frequently Asked Questions page for more information. Alternatively, please contact our HSBC Life Protection Plan Support team at or 0333 207 5563 to find out more.

Remuneration policy and sustainability risks

HSBC Life (UK) Limited adheres to the HSBC Group Remuneration Policy. HSBC Life (UK) Limited is committed to reward competitively the achievement of long-term sustainable performance, and attract and motivate the very best people who are committed to maintaining a long-term career with HSBC, while at the same time acting in the best interest of our customers.

Annual awards are made to drive a performance-based culture. These are based on annual financial and non-financial measures consistent with the medium to long-term strategy of the Bank, shareholder interests and adherence to HSBC values.

Objectives included in the performance scorecards of senior management take into account appropriate measures linked to sustainability risks, such as: reduction in carbon footprint; facilitating financing to help clients with their transition to net zero; employee diversity targets; and risk and compliance measures. A mandatory global risk objective is included in the scorecard of all other employees. All employees receive a behaviour rating as well as a performance rating, which ensures performance is assessed not only on what is achieved but also on how it is achieved.